Welcome to the official Bonza Casino privacy policy. This document explains, in plain and transparent language, how Bonza Casino collects, uses, stores and safeguards personal data and personal information belonging to Australian players. Our privacy policy has been prepared with reference to the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and, where relevant, the General Data Protection Regulation (GDPR). By creating an account and using our platform, you acknowledge that you have read and accepted this Bonza Casino privacy policy and our related cookie policy.
1. Who Controls Your Data
Bonza Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. As the data controller, Bonza Casino is responsible for all data processing activities carried out on bonza-casino-au.com. Our commitment to data protection and information security underpins every feature of our platform, from account registration through to withdrawals and customer support interactions.
2. Personal Data We Collect
To provide our gaming services responsibly and lawfully, Bonza Casino gathers several categories of personal information. Understanding what user data we collect is a core part of our data collection transparency commitment.
- Identification data: full name, date of birth, gender and government-issued identification used for KYC verification.
- Contact data: email address, postal address and phone number.
- Financial data: payment method details for PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin and bank transfer transactions.
- Gaming activity data: deposits, withdrawals, wagering history, bonus usage and VIP programme level.
- Technical data: IP address, device type, browser version and geolocation, largely gathered through cookies.
- Communication data: records of live chat and email exchanges with our support team.
- Sensitive data: information relevant to responsible gambling tools, such as self-exclusion requests.
- Third-party data: information received from identity-verification providers, payment processors and affiliate partners.
3. How We Collect Information
Bonza Casino performs data collection through several channels: registration forms, deposit and withdrawal transactions, customer support conversations, promotional opt-ins, and automated technologies such as cookies and tracking pixels. Every method of collection is governed by the same Bonza Casino data protection standards described in this privacy policy.
4. Why We Process Your Data
Our data processing activities are always tied to a specific, legitimate purpose. Bonza Casino processes personal data in order to:
- Create and manage your player account.
- Provide access to our library of 4,000+ games from providers including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger and Nolimit City.
- Comply with legal Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations before releasing withdrawals.
- Maintain information security across the platform, including fraud prevention.
- Support responsible gambling tools such as deposit, bet, loss and session limits, cooling-off periods and self-exclusion.
- Communicate account updates, promotions and the welcome package of up to A$500 + 100 free spins across three deposits.
- Improve our games, payment methods and customer experience over time.
The legal basis for this data processing includes contractual necessity (to operate your account), legal obligation (KYC/AML), legitimate interest (security and improvement), and your explicit consent for marketing communications.
5. Bonza Casino Cookie Policy
Our cookie policy explains how small text files placed on your device help us run bonza-casino-au.com efficiently. The Bonza Casino cookie policy covers four categories:
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Enable login, security checks and core site functionality. |
| Analytical cookies | Measure site traffic and player behaviour to improve performance. |
| Functional cookies | Remember your preferences, such as language and currency. |
| Marketing cookies | Personalise promotional offers relevant to your gaming activity. |
You may manage cookies through your browser settings at any time. Disabling certain cookies may limit some functionality of your Bonza Casino account.
6. Sharing Your Information with Third Parties
Bonza Casino does not sell your personal information. However, limited user data may be shared with:
- Payment providers such as PayID, Skrill, Neteller and cryptocurrency processors, to complete transactions.
- Regulatory authorities, including the Government of Curaçao, where legally required.
- Identity-verification partners performing mandatory KYC checks.
- IT and hosting partners who support our infrastructure under strict confidentiality agreements.
Every partner handling Bonza Casino user data is contractually bound to maintain confidentiality and apply equivalent data security standards.
7. International Data Transfers
Because Bonza Casino works with providers and partners located outside Australia, some personal data may be transferred internationally. Whenever this occurs, Bonza Casino ensures appropriate safeguards are in place, consistent with the Australian Privacy Principles and, where applicable, GDPR standards for cross-border data storage and data processing.
8. Data Security Measures
Data security is central to the Bonza Casino experience. We apply industry-standard information security measures, including:
- 256-bit SSL/TLS encryption across the entire website.
- Firewall protection and continuous monitoring against unauthorised access.
- RNG systems certified by independent laboratories for fair play.
- Mandatory KYC verification before your first withdrawal, reinforcing data protection and account integrity.
- Restricted internal access to personal information on a need-to-know basis.
These layers of data security apply whether you play via desktop, our downloadable Android APK, or the iOS Web App accessible through Safari.
9. Data Storage and Retention Periods
Bonza Casino retains personal data only for as long as necessary to fulfil the purposes outlined in this Bonza Casino privacy policy, including ongoing legal, accounting and regulatory reporting requirements. Once the retention period expires, data storage is minimised, and information no longer required is securely deleted or anonymised in accordance with our data protection obligations.
10. Your Privacy Rights
Under the Australian Privacy Act 1988 and, where applicable, GDPR, you hold a range of privacy rights concerning your personal data held by Bonza Casino:
- Right of access: request a copy of the personal information Bonza Casino holds about you.
- Right of correction: ask us to correct inaccurate or outdated personal data.
- Right of deletion: request erasure of personal information, subject to legal retention duties.
- Right of restriction: limit how your data is processed in certain circumstances.
- Right of portability: receive your data in a structured, commonly used format.
- Right to object: object to certain processing activities, including direct marketing.
- Right to withdraw consent: revoke previously given consent at any time, without affecting prior lawful processing.
Exercising these privacy rights is straightforward: simply contact our support team, and Bonza Casino will respond promptly in accordance with this Bonza Casino privacy policy.
11. Supervisory Authority
If you believe your privacy rights have not been respected, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), the independent regulator overseeing privacy and data protection matters in Australia. We encourage you to contact Bonza Casino first so we can address any concern about our data processing practices directly.
12. Data Protection Officer Contact Details
For any question relating to this Bonza Casino privacy policy, our cookie policy, or how we handle your personal information, please contact our Data Protection Officer:
- Email: [email protected]
- Support email: [email protected] (response within 12 hours)
- Live chat: available 24/7 through the Bonza Casino website
13. Responsible Gambling and Privacy
Bonza Casino integrates data protection principles into our responsible gambling framework. Details of deposit, bet, loss and session limits, cooling-off periods (24 hours, 48 hours, 7 days, 30 days) and self-exclusion options (6 months, 1 year, 5 years, permanent) are stored securely and used only to support your wellbeing, never for marketing purposes.
Frequently Asked Questions
What does the Bonza Casino privacy policy cover?
The Bonza Casino privacy policy covers data collection, data processing, cookies, data storage, third-party sharing, international transfers, data security and your privacy rights as an Australian player.
Does Bonza Casino sell my personal information?
No. Bonza Casino never sells personal information or user data. Limited data is shared only with payment providers, regulators and verification partners strictly for operational and legal purposes.
How does Bonza Casino protect my personal data?
Through 256-bit SSL/TLS encryption, firewall protection, certified RNG systems and mandatory KYC checks, all forming part of our broader information security and data protection strategy.
Can I withdraw my consent under this cookie policy?
Yes. You can adjust cookie preferences in your browser at any time, and you may also withdraw consent for marketing communications while continuing to use your Bonza Casino account for gaming.
Who do I contact about my privacy rights?
Contact our Data Protection Officer at [email protected], or reach our 24/7 live chat, for any request concerning your privacy rights or this Bonza Casino privacy policy.
Bonza Casino remains committed to confidentiality, data security and full compliance with Australian privacy law. By understanding this Bonza Casino privacy policy and our cookie policy, you can enjoy our 4,000+ games, generous welcome bonus and fast withdrawals with complete confidence that your personal data is handled responsibly. If anything in this policy is unclear, the Bonza Casino support team is available 24/7 to help.